Q&A with Gayle Bu, VA Extraordinaire

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Gayle Bu

Gayle Bu is the Virtual Assistant for holistic health coaches. After working as an Executive Assistant for 15 years, she founded Bu Virtual Office services in 2002. She graduated from AssistU’s 20 week Virtual Training Program in 2003 and won AssistU’s “VA of the Year” in September 2012.

Gayle runs a full-time practice from her office in Atlanta and is dedicated to helping holistic health coaches take their businesses to the next level.

Q: What does a typical day look like for you, Gayle? 

A: There is no typical day! My day can really run the gamut between task work (compiling newsletters, research, ghostwriting, setting up email drip campaigns, tracking registrations for client events, updating websites, setting up systems, etc.) to project management (coordination, ensuring team members are on task, etc.) to strategizing with clients. But here’s what yesterday looked like:

7:00 a.m. – Woken up by two young hungry boys jumping on my bed.

7:00-8:20 a.m. – Have breakfast with kids, make lunches, walk to bus stop.

8:30-9:00 a.m. – Start my day in the office.  Check email that came in overnight, delete spam, put any new to do’s from clients on my list.

9:00-9:30 a.m.  – Follow up with clients, clients’ staff members, and vendors.

9:30-10:30 a.m. – Work on a flyer and a corresponding email campaign.

10:30-11:00 a.m.– Update the event calendars on a few websites and Facebook pages.

11:00-11:50 a.m.– Troubleshoot an odd issue with One Shopping Cart – look in the cart, call PayPal, fix the issue.

11:50-12:00 p.m. – Make lunch (a kale salad or a shrimp and white bean salad are my favorites right now!)

12:00-1:00 p.m. – Host a community call on the phone with my fellow VAs over lunch.

1:00-2:00 p.m. – Weekly call with a client to strategize on upcoming business opportunities and to establish priorities.

2:00-2:30 p.m. – Finalize a newsletter, send out to list.

2:30-2:45 p.m. – Get preliminary costs from restaurants for an upcoming event.

2:45-3:15 p.m. – Meeting with a web designer on behalf of client.

3:15-3:45 p.m. – Establish priorities for the next day, send out emails to client team members on the West Coast (I’m on the East Coast) to ensure that things are moving forward on projects, declutter my desk so that it looks fresh when I walk in the next morning.

3:45-8:10 p.m. – Pick up kids from bus stop, do homework, make dinner, hang out

8:10-9:30 p.m. – Catch up on an online class (right now I’m delving in to the finer points of launch sequencing).

9:30-11:00 p.m. – Watch American Idol with my husband.

11:00 p.m. – zzzzzzz……

I’m typically at my desk Monday-Thursday and spend Fridays catching up on a mix of personal errands, grocery shopping, catching up on a class or getting much needed “me” time. [Wendy here. I’m tired just reading this! Is there anything Gayle DOESN’T DO?]

Q: Where can holistic practitioners find a VA? 

A: A great place to find a VA is www.assistu.com. AssistU is the foremost school for Virtual Assistants and graduates are eligible to participate in a registry. The free registry system helps match you with qualifying VAs. There’s also a paid version where you can receive 1:1 guidance and support so that you can find the ideal VA for you.

BONUS Question [for fun]: Vitamix or Breville?

A: Um… is this even a question?  Vitamix of course!

To learn more about Gayle and what she offers clients, go to: http://www.buvirtualoffice.com/

Do you work with a VA? What has that experience been like for you? Share the great, the bad, and the ugly in the comments below!

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